We are here to help you from your first consultation, to guide you through your preoperative preparation and to support you during your postoperative recovery.We genuinely enjoy our work and are constantly looking for ways of improving our services. If you have any enquiries or concerns, please do not hesitate to talk to our staff.
The team at Dr Lily Vrtik, Plastic Surgeon
Hunnah Mayer (Practice Nurse)
Hunnah grew up in the country and moved to the Brisbane to complete her degree in nursing. She has been a nurse for 7 years. During this time she has worked in general practice and aged care in a variety of roles. Prior to this, she have spent 9 years in aged and disability care, working in the community support sector assisting clients and patients to achieve improvements in their daily activites and day-to-day life.
Hunnah loves bringing laughter, personalised and dedicated care to her patients across all spans and walks of life. In her spare time she enjoys exploring new experiences with family and friends, having adventures and getting back to nature.
'For me, it is important to be part of a fun, community focused team, with like-minded, compassionate people and I have found that in my current role .I would like to leave our patients with the feeling of comfort and trust in our specialized care.'
Heather Day (Practice Nurse)
Heather's passion for caring for people began whilst working as a medical receptionist in General Practice between 1994 -2016. During this time she enjoyed teaching students for a medical administration training company and loved sharing her knowledge and enthusiasm for medical administration with others. After the arrival of her twin boys in 2006, she decided to follow her career goal and study nursing. So with three small children, working part time and great organisation skills and determination she obtained one of her greatest achievements to date, graduating with a Diploma of Nursing from SBIT in July 2010.
After a brief period working in the hospital setting, she returned to General Practice as the hours were more conducive to raising a young family and it also offered many opportunities to provide patient care for a variety of presentations. During this time she developed a keen interest in Wound Care and assisting with minor surgical procedures which led her to seek employment as a theatre nurse in the Day Procedure Unit at North West Private Hospital. She was fortunate to be able to work with Dr Lily, who then offered her a role as a Practice Nurse in our private practice. This transition has enabled her to expand her knowledge in providing wound and post op care and deliver this care in a manner that has our patients feeling valued, relaxed and active partners in their health outcomes. You will meet Heather in our rooms, but she also continues to look after our skin cancer patients at the Day Procedure Unit at North West Private Hospital.
Heather has a motto: "Do what you love everyday" and she will tell you that she certainly does at our practice!
Meet Our Support Staff
Jean Maddison (Practice Manager)
Jean has a created a successful and long career as specialist medical administrator and practice manager working in many specialties from executive assistant to a urologist, ophthalmologist, anaesthetic group and psychiatrist to setting up a pain management clinic. Jean has managed a radiology practice, physiotherapy and Pilates practice, General Practice and Dermatology practice. Jean has brought with her a wealth of expereince to our team.
Jean enjoys continuous career improvement by attending as many training courses as she can fit in. She has extensive medical terminology training and is a qualified clinical coder. Her interests are also in HR and likes to make sure our policies and procedures are current and up to date.
Jean enjoys making patients and staff feel relaxed with her calm, can-do attitude. She is very particular about how things are done, she takes pride in being efficient and her calm demeanour is appreciated in our busy practice.
When Jean is not at work she can be found styling her friends for special occasions or on picnics with her family.
Jan Stinson (Reception/Medical Secretary)
Jan has had over 20 years' reception and administrative experience in various medical centres, in both general practice as well as specialist practices. Prior to this, she has also worked as an assistant nurse in Aged Care for more than 5 years, and the hospitality industry for over 10 years. For those of you who have had to contact our office, you would be familiar with Jan's voice and her friendly, helpful personality.
Jan lives at home with her husband and four children. When she is not mothering her children, she mothers everyone else in the office, including our patients! Jan's big heart has a very widespread reputation.
Jan is passionate about her job and the patients that we look after. She is well known for her compassion, patience, and going that extra mile to help others. She is definitely a favourite amongst our clients and a valuable asset to our team.